- What personal identifying information we may collect
- What other types of information we may collect
- How your personal information may be used
- Who is collecting your information
- With whom may your personal information be shared
- What choices you have regarding the collection, use, and distribution of your personal information
- Whether we collect information from children
- What cookies are and how we use them
- What are internet protocol addresses
- What to do if you want to correct or review your personal information
- How secure your personal information is
- What to do if you have a question or complaint
What personal information is collected
Glexia only collects personal information on a voluntary basis. If an on-line visitor submits information to Glexia, it will usually take the form of either: (1) the purchase of goods or services though our on-line stores, (2) website design, (3) website hosting, (4) message boards, (5) a consumer complaint, (6) surveys, and/or (7) newsletters. Personal information collected may include your name, home address, phone number, and/or e-mail address. We do not require this information to gain access to our sites, however, you will not be able to utilize certain features that require registration or receive materials such as newsletters unless such information is provided.
Visitors purchasing products or services through our on-line stores will be required to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses.
Please note that, depending on the Glexia site that you are visiting, many of the activities listed above may not be available and, as such, personal information may not be collected.
What other types of information may we collect
For some activities, we may ask you to create a username and password and/or to provide other, non-personal information such as your age, date of birth, gender, and/or game and platform preferences; and, combine such information with your personal information. In addition, your web browser or client software may transmit certain geographic information or information regarding the capabilities of your computer to Glexia. Glexia may use this information to generate aggregate statistics about our user community and may provide such information to advertisers and/or our partners. In addition, Glexia may use such information for security or enforcement purposes.
How do we use your personal information
The personal information you provide Glexia will allow us to fulfill your product or service order; alert you of new products or services, features, or enhancements; handle/route your customer service questions or issues; and/or notify you of upgrade opportunities, contests, promotions, or special events and offers. Glexia may enhance or merge the personal information collected at a Glexia site with data from third parties. Glexia may also provide your personal information to other companies or organizations that offer products or services that may be of interest to you. In such cases, we will notify you that the information will be shared and provide you with an opportunity to opt-out.
Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.
Who is collecting your information
When you are asked for information while on a Glexia site, you are sharing that information with Glexia, its parent, and its various affiliates and sister companies, unless specifically stated otherwise. As a result of this sharing, you may receive communications from any of Glexia’s affiliates. In addition, some services are provided in conjunction with partner companies. If your personal information is being collected by another company other than Glexia, you will be notified at the time the information is collected. If you do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time.
With whom may your personal information be shared
Glexia may need to disclose your personal information to third party vendors to fulfill product orders or prizes, to process mailings, or to process, analyze, and/or store data. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.
We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the Terms of Service or Use Agreements for a Glexia site or product, or may be causing injury to or interference (intentionally or unintentionally) with Glexia’s rights or property, other users of a Glexia site or product, or anyone else who could be harmed by your activities.
As with any business, your personal information is also an asset of Glexia and will become part of our normal business records. As such, we may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to Glexia ‘s successor or assign.
Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they will adhere to the same privacy and security procedures as Glexia.
Glexia sites may also have message boards and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a message board or chat area, please be aware that the information is being made publicly available on-line and the user does so at his or her own risk.
What choices do I have regarding the collection, use, and distribution of my personal information
Glexia allows you to control the way that we use personal identifying information that we might obtain. At the time you provide personal information, Glexia may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the “mailings” Glexia may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.
If at any time you wish to opt out of having your personal information shared with third parties and/or receiving information from Glexia (via e-mail or postal mail) about new products, services, or promotions, you can do so. You can also contact us by e-mailing us at [email protected]. Please indicate what publications or services you no longer wish to receive so that we may better address your needs.
What about Children
Children Under 13
Once a child states that his/her age is under 13, we do not collect or store any personally identifiable information such as name, address, or email address.
Note to Parents
We recognize a special obligation to protect personal information about young children. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when on-line. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to evoke our opt-out policy or to raise any concerns.
What are Internet protocol addresses An Internet protocol (“IP”) address is the unique number assigned to your server or Internet Service Provider (“ISP”). Glexia may track such IP addresses for system administration, to report aggregate information, site tracking, or to prevent our servers from being abused.
What do I do if I want to correct or delete my personal information
If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we delete such personal information, please contact us by e-mailing us at [email protected].
How secure is my personal information
Glexia has taken steps to assure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled. When credit card information is transmitted, for example, we use industry standard, SSL (secure socket layer) encryption. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of personal information.
What if I have a question or complaint
If you have any questions or wish to file a complaint, please feel free to e-mail us at [email protected].